write a fax number
the way a service accepts it.

A fax number has one unambiguous written form. Everything else — brackets, dashes, a leading zero — is local decoration that has to be translated first.

Use international format

Write a plus sign, then the country code, then the number in its confirmed international form, and nothing else: +12025550123. That is the international standard form. It never depends on where you are dialling from, which is exactly why services ask for it.

A US or Canadian number

Country code 1, then a three-digit area code, then seven digits — ten digits in total. So (202) 555-0123 becomes +12025550123. The area code must be a real one: it cannot start below 200, and service codes of the 411 pattern are not numbers you can fax.

What the composer tidies up for you

  • Spaces, dots, dashes and brackets are removed.
  • A leading 00 becomes +, because 00 is an international access prefix in many countries and not part of the number.
  • Ten bare digits are treated as a US or Canadian number and get +1.
  • 1 followed by ten digits gets the plus sign.

Anything else has to arrive already in international form.

Numbers that are refused before the call

  • Not a valid international number. Too short, too long, or starting with a zero after the plus.
  • Premium-rate and special-service ranges. These are blocked whatever your settings, to limit unsupported and potentially costly calls.
  • A country that is not enabled. faxB2B sends to the US, Canada and countries of the European Union.
  • A +1 number in the Caribbean. Those share the country code with the US and Canada but are separate countries, and they are not enabled.

Before you save a number to a contact

  1. Ask for it in international form rather than converting it yourself.
  2. Check it is a fax line, not a voice line — that mistake produces a call that is answered but never becomes a fax.
  3. Store it in international form, so it works from anywhere.
  4. Do not store an extension with it. faxB2B does not support dialing an extension after the call connects.

Questions

Do I need the plus sign?
Type it when you can. The composer will add it for a plain US or Canadian number, but the plus is what makes the number unambiguous.
Can I fax a toll-free number?
Usually yes, if it is a fax line in an enabled country. Premium-rate ranges are blocked.
Why was my number rejected as invalid?
Most often a digit is missing, or an extension was typed after the number. Count the digits after the country code.

send your first fax
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